From time to time, STOKR's compliance team may request additional documents from you, such as proof of address, identity documents, or refund forms. STOKR provides a secure document upload feature in your Investor Dashboard for this purpose, using SSL certificate encryption, an industry standard for secure file transfer.
To upload a document:
- Log in to your STOKR account.
- Go to your dashboard and open the Checklist section.
- Locate and click the "Upload Documents" button.
- In the window that opens, select the relevant document type.
- Upload your file.
Once uploaded, your document is available to STOKR's compliance team for review. The team will contact you with next steps if further information or action is required.
If you experience any issues with the upload feature, submit a request.